What We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact number, and email address. When you fund your account through bKash, Nagad, or Rocket, our payment processor records the transaction reference and amount; we do not store
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your full wallet PIN or mobile banking credentials. We also collect device and session data — the type of handset you use, your IP address, and which pages you visit — to keep your account secure and improve how the platform runs on mobile. Cookies help
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us remember your session so you do not have to log in again every time you switch back from the bKash app. We hold this data only as long as your account is active or as required by applicable regulations. You can request a copy of
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the data we hold on you, ask us to correct inaccuracies, or request deletion by reaching out through the support channels listed on this page. Whether we can fully action a deletion request depends on legal retention obligations in your jurisdiction. Use of this platform depends
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on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.